Repair

We repair most major brands of commercial espresso machines, grinders, brewers, hot water towers, and water filtration systems. We also work on some home and prosumer equipment like Rocket, La Marzocco and standard E61 style machines, If you are looking for help with commercial equipment please look over our terms and conditions and fill out the service request form, or email service@hyperioncoffee.com. Read the fine print below for more information on service rates.

We offer affordable preventative maintenance plans for your coffee brewing equipment. All machines will eventually break down, that’s just life, but with a preventative maintenance (P.M.) plan you can stop catastrophic failures that cost you time, money, and lost customers. We do quarterly after hour visits, replacing parts that are prone to failure, installing new safety mechanisms, checking water quality, and keeping a general record of the health of your machines.

PM Visit Base Rate

The average costs for the yearly preventative plan and the cost for approximately 8-10 hours total of labor that covers each visit every 3 months. The plans start at an average of $750 ($1000+ before the P.M. discount) for the full year, but is dependent on the espresso machine or equipment being serviced. This is 25% off retail cost on most parts for you and 25% off our hourly rate of $100 >$75/hr. The monthly on that comes to around $75-85 depending on the machine. A small price to pay for a piece of mind that your machine is maintained, monitored and kept in top shape by the Hyperion tech team. Once we have your specific machines info, we can price out a plan that works for you!

Water Filtration

Water filtration is a huge issue both in terms of how it affects your cup of coffee and how it plays on the health and longevity of your equipment. Water quality varies significantly depending on your location, and often requires unique solutions. To ensure your equipment remains within warranty and that your water is optimized for the best-tasting coffee, we recommend our wholesale accounts work with American Aqua based in Saline, MI for all water filtration needs. Using the water specifications provided by leading espresso machine manufacturers, American Aqua will tailor a solution to protect your equipment and preserve your warranty- all while helping you brew the best coffee possible!